Quantum and Damages Experts: Product Deficiency or Defective Project Performance Claims

Product deficiency and defective project performance claims strike at the bottom line. A business cannot survive if it does not recover its capital and operating costs and make a profit. Our approach to damages quantification integrates the expertise of engineering, accounting, and financial professionals.

Brochure on Quantum/Damages Analysis: Product Deficiency or Defective Project Performance Claims


Quantification and recovery of damages is critical.

When delay, acceleration, design changes, or other events cause capital cost overruns on a construction project, contractors try to recoup their expenses, and owners strive not to pay more than a project “should” cost. In addition to the financial problems caused by increased capital cost of a facility, if an owner’s operating costs increase, then its business will be less profitable. A deficient product may also cause lost sales. Quantification and recovery of damages that are associated with increased capital costs, increased cost of production, and product deficiency are critical to a profitable business.

Product deficiency or defective project performance costs are not labeled in job cost reports or general accounting ledgers as “lost profits,” “damages due to defective work,” or “abnormal production equipment maintenance costs.” Cause-and-effect engineering and economic analyses determine the entitlement for recovery of these costs, basing the cause on facts and relevant data. Financial, accounting, and economic principles and methods form the basis for damages conclusions.

Measuring damages involves quantifying the amount of money required to put a contractor, owner, or other party in as good a position as it would have been had a contract been performed according to specifications, terms, and conditions. Our damages experts evaluate the impact of non-performance on project outcome and, sometimes, on an owner’s business profitability. Measurement of product deficiency and defective project performance damages is complex, requiring careful causation analysis from an engineering and construction perspective combined with elements of business operations, economics, and accounting.

Our Integrated Approach

Product deficiency or defective project performance claims occur when events cause a process plant or manufacturing facility to be delayed in its completion, operate less profitably, or require abnormal maintenance costs. Our engineering and construction experts may study what caused delays to project completion and identify who is responsible. Our experts can also determine if flawed production design resulted in a product that differs from specifications. Our financial experts examine the economic impacts of these problems.

Product deficiency or defective project performance may include defective construction, flawed design, delays in meeting end-customer orders, and regulatory penalties. These problems can also cause economic damages such as current and future warranty costs, ongoing abnormal maintenance expenses, lost profits, and regulatory fines.

Long International’s engineering and construction experts and financial experts work together to analyze damages, identifying the cause of the problems and linking cause with effect. For example, when our engineering experts determine that loss of business resulting from product deficiencies may be caused by faulty construction, our economic and financial experts can quantify the dollar effect and strengthen the overall argument by evaluating and eliminating other causes. Economic analysis considers:

Our financial experts evaluate accounting and financial data with Generally Accepted Accounting Principles (GAAP). Our financial experts consider how management uses underlying data to prepare financial information, compare cost estimates and actual costs in job cost reports, and determine whether claims are based on actual costs incurred or based on standard rates/estimated costs. When a claim is prepared or the evaluation of a claim that is prepared by others is provided for our analysis, our accounting, financial, economic, engineering, and construction experts present the results of their work in ways understandable to the decision-making audience.

To determine solid association of causation with effect and proper measurement of damages, experts must carefully analyze a claim. With our integrated approach, our experienced engineering and construction experts and financial experts provide superior product deficiency and defective project performance claims analyses.

Construction Claims Methodology—Cost/Damages Matrix

Quantum and Damages Experts: Cost-Based Engineering and Construction Claims

Combining engineering analyses and fact finding with cost accounting and cost-variance analysis produces a well-supported and compensable claim or presents a strong defense against a claim’s validity.


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Our extensive international experience includes large, complex, grass roots, revamp, and reconstruction projects incorporating conventional-phased, fast-track, and EPC turnkey concepts.